I am excited to have the opportunity to write this testimonial. Dolores has been excellent as my medical insurance representative. As a retired customer service manager transferring from having private medical insurance for over 30 years to Medicare/supplemental is very challenging, but Dolores made the process so easy and relieved me of any anxiety I had. Dolores has been available even when I called her from my doctor’s office with an error they had made in my billing and help me resolve the issue immediately and if she is not available when I call she calls back quickly and answers all my questions or concerns. She is caring, knowledgeable and friendly and I highly recommend her to my friends.