An important and wonderful service experience
You have given me such an important and wonderful service experience, Dolores, I would really love to send you something to thank you for your immense thoroughness, professionalism, good cheer and kindness. You made a very difficult, dense and confusing process truly understandable!!
You know that I will refer any and all business possible to you from friends who will have this decision in their future.
Indeed a special person. I am deeply grateful to you.
One afternoon as I gathered my mail and chatted with a neighbor in the lobby of our building… the chatter was about Medicare and coverage. I had a Supplemental Plan and thought I’d like to try an Advantage Plan. Well, the neighbor suggested “Dolores” and the rest is history. Dolores was patient and extremely generous with her time. Over the weeks that followed our introduction she spent endless hours on the phone, text messaging and following up with detailed emails. She made certain I was covered and that all my doctors would be available to me. She offered guidance with ways to save money. She was able to facilitate in acquiring Dental Coverage, offering alternatives and walking me through every step of that process. And lastly, she assured me she would be available just in case a change had to be made. Dolores was so impressive that I suggested to a dear friend that he consult Dolores and he did. He was astounded at her expertise. Now he is relieved and so very grateful… Well, thank you, Dolores, you are indeed a special person. I am deeply grateful to you. Happy 2021!!
An Easy Experience
Made signing up for Medicare an easy experience.
Having a Health Care Professional Available Means Everything
When I have a question, Dolores always gets back to me.
If it’s something she can’t answer, she tells me how to find the answer.
Having a health care professional available means everything.
You Make a Difference – Thank you!
It is terrific having someone who can make sense of all these regulations, modifications and changes. You make a difference!
She is Very Personable and Knowledgeable
I have been very pleased by the efforts of Dolores Cogliano in assisting me in pursuit of my Medicare Advantage plan. She is very personable and knowledgeable. She is very attentive and thorough in her preparation. She carefully listens and gives sound, practical advice. I feel fortunate to have benefited from her expertise.
Dolores has Been a Great Help to Me & my Health Care Insurance Choices
Dolores has been a great help to me and my health care insurance choices. She seems to know everything that’s out there and what’s best and least expensive for me. She is a prize!
She is Truly One of a Kind & I Highly Recommend Her
Dolores is extremely knowledgeable, extremely helpful.
She is truly one of a kind and I highly recommend her.
She helped me a lot!!
Great Agent and an Even Better Person
I have been with Dolores since 2012 when she began assisting me as I was looking into medicare supplement programs. Many a spreadsheet later I am still with her so the experience must have been good!
Dolores is professional, knowledgeable, client focused, friendly and genuinely interested in her clients and their needs. She is not a one size fits all person but rather tailors her advice to the client and their unique situation.
Lets face it, insurance is one of those things that you have to have and hope that you never use. The one bright spot is getting to interact with Dolores. Great agent and an even better person. John C.
Dolores Eliminated All Concerns and Provided Medical Insurance Coverage that Works Incredibly Well for Us
A testament to anyone’s expertise is the willingness of others to recommend them . This could not be more true with respect to Dolores. I have been a advocate of her’s since our first meeting.
Navigating the Medical Insurance world today is extremely complicated and frustrating. For my wife and I, Dolores eliminated all concerns and provided Medical Insurance coverage that works incredibly well for us. I go out of my way to recommend her services to family and friends. Anyone who listened to me has not been disappointed.
Dolores Was There with So Much Helpful Information
As I approached my 65th birthday in the autumn of 2013 I attempted to find guidance regarding various Medicare plans…it was a stroke of luck to be in the K Mart in Astor Place, and Dolores was there with so much helpful information…she helped me enroll in a United Health Care Advantage plan which has worked out quite well for me…as I grow older I might eventually want a Supplemental plan, and I will definitely contact Dolores when that time comes.
She is Patient, Attentive and Thoughtful.
It was a struck of luck that I was introduced to Dolores about 3 years ago. After discussions I made my first change to a different advantage plan which provided benefits more suited to my needs. Each year during the enrollment period, she and I review the changes that occur each year and make adjustments as needed.
She is patient, attentive and thoughtful. Just last week I had an issue with the insurance rep (in fact two reps) who I felt were giving me incorrect information. A conference call was arranged so that Dolores and I could speak directly to a supervisor. It was determined that, in fact, incorrect information had been given, and she advised the supervisor to retrain her staff.
Dolores has been excellent as my medical insurance representative.
I am excited to have the opportunity to write this testimonial. Dolores has been excellent as my medical insurance representative. As a retired customer service manager transferring from having private medical insurance for over 30 years to Medicare/supplemental is very challenging, but Dolores made the process so easy and relieved me of any anxiety I had.
Dolores has been available even when I called her from my doctor’s office with an error they had made in my billing and help me resolve the issue immediately and if she is not available when I call she calls back quickly and answers all my questions or concerns.
She is caring, knowledgeable and friendly and I highly recommend her to my friends.
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