I have been with Dolores since 2012 when she began assisting me as I was looking into medicare supplement programs. Many a spreadsheet later I am still with her so the experience must have been good! Dolores is professional, knowledgeable, client focused, friendly and genuinely interested in her clients and their needs. She is not a one size fits all person but rather tailors her advice to the client and their unique situation. Lets face it, insurance is one of those things that you have to have and hope that you never use. The one bright spot is getting to interact with Dolores. Great agent and an even better person. John C.